Help for buyers
How to order
- 1Find a product via search or the catalogue and tap “Add to cart”.
- 2Check your cart. Products from different shops become separate orders — one per shop.
- 3Tap “Go to checkout” and enter your name, phone and delivery address. No registration needed.
- 4The shop checks availability and confirms the order. Follow the status in “My orders”.
How to get your order
- 1The shop confirms the order — the status changes in “My orders”.
- 2The shop calls you to agree on delivery time and cost.
- 3The shop brings your order. Pay the courier or the shop on delivery — in cash, or by card if the shop accepts cards.
FAQ
Do I pay in advance?
No. There is no prepayment. You pay on delivery — in cash, or by card if the shop accepts cards.
Is there delivery? How much does it cost?
Yes, the shop itself delivers the order. The shop sets the delivery time and cost — it will call you after confirming the order.
How do I know the shop accepted my order?
Each shop confirms its orders itself. The status updates in “My orders”: “Waiting for the shop to confirm”, “Confirmed”, “Packed”.
Can I cancel an order?
Yes, until the shop confirms it: tap “Cancel order” in “My orders”. After confirmation, call the shop — the phone is in the order.
Where are my orders stored?
On this device, in this browser — there are no accounts. They won’t show on another phone or after clearing the browser, but the orders themselves stay with the shop.
Why did I get several orders?
Products from different shops are separate orders: each shop confirms its own and arranges its own delivery.
How accurate is availability?
Availability is updated from the shop’s register about every 20 minutes. If a product sold out meanwhile, the shop will tell you when confirming.
Who sells the product?
The seller is the shop shown on the product page. Sada Market is a platform that takes the order and passes it to the shop; the seller is responsible for the goods and delivery.
Still have questions? Write or call us: